Has anyone dealt with Eversolo and their DMP A6 conundrum? Let’s dive into the customer service woes of the audiophile world.
Summary
- Eversolo’s customer service issues leave users stranded amidst technical troubles.
- The wait time and lack of follow-up raise doubts about the company’s support system.
- Users express concerns over reliability and potential product replacements.
Users’ Experiences
Support costs money. Back when there were profit margins, WordPerfect had a hold jockey and played licensed music. Now we get to wait 2 hours on a chat before getting disconnected. – @ImpliedSlashS
I’ve heard some bad reports. Hopefully you have better luck. – @8462756q
Community Recommendations
They have a service form on their website. Might wanna try that first… – @betterwithsambal
Sorry to hear. I think the new Wiim Ultra will effectively kill the A6. – @mourning_wood_again