I have tried contacting Bryston’s service department a few times over the last few months about getting my older 3B Pro serviced as it is starting to show its age.
Summary
- Bryston’s customer service seems elusive to many audiophiles.
- Some users feel let down by the lack of response from Bryston.
- Speculations arise about the reasons behind Bryston’s customer service issues.
Post Comments
One user mentioned, “I’ve seen posts like this before about Bryston. Hope you fare better than the others.” This highlights a recurring problem faced by customers seeking Bryston’s support.
Another user humorously remarked, “It’s maple season, so all Canadians are required by law to put in at least 20 hours of labor…” – a lighthearted take on the possible reasons for Bryston’s unresponsiveness.
Some users suggest alternative approaches, like calling a specific number or using third-party retailers like Crutchfield for support.
Overall, the sentiment towards Bryston’s customer service appears mixed, with some feeling frustrated and others seeking creative solutions to their service woes.