The Downside of Roku: Stuck-on Motion Smoothing and Consumer Discontent

When it comes to owning a Roku, it seems the grimmest indignity is now stuck-on motion smoothing. Users shared their frustrations and experiences on Reddit. Read on to find out why discontent is brewing.

Summary

  • Roku users are facing issues with stuck-on motion smoothing, causing frustration and disappointment.
  • Some users have had negative experiences dealing with Roku’s customer service, highlighting communication and bug resolution concerns.
  • The open API for control on Roku devices is praised by some users for its ease of use and customization options.
  • There is a mix of opinions on the pros and cons of owning Roku devices, with some feeling disenchanted while others still find value.

Roku Bugs and Frustrations

One user shared a frustrating experience of reporting a major bug in Roku’s UI, only to receive delayed and inadequate responses from the company. This lack of prompt resolution left the user feeling exasperated and dissatisfied.

Consumer Perspective on Roku

Another user questioned the appeal of Roku devices from an informed consumer’s view, highlighting a perceived lack of benefits and quality in Roku products. The user expressed skepticism towards the value proposition of Roku.

User Experience and Device Loyalty

A user reminisced about their positive experience with a Roku TV in the past but ultimately switched to an Apple TV due to evolving preferences. The user appreciated the user experience on Roku but found other devices more suitable over time.

Roku TV vs. Roku Box

Clarification was made amidst the discussions, pointing out the distinction between critiques aimed at Roku box devices versus Roku TV sets. Some users felt that criticisms should be directed accurately towards the relevant Roku products.

Content Monitoring and Displeasure

One user expressed discomfort with a Roku TV’s constant monitoring for content recommendations, labeling the practice as intrusive and distasteful. Such monitoring practices led the user to reconsider future purchases involving built-in Roku TVs.

Open API Benefits

On the positive side, some users appreciated the open API for control on Roku devices, emphasizing the convenience and customization options available. The ease of controlling apps and channels through the open API was highlighted as a significant advantage.

Overall, the sentiment among Roku users seems divided, with some experiencing frustrations and disappointments while others find value in the device’s features. As stuck-on motion smoothing emerges as a new challenge, users are navigating their loyalty to Roku amidst a mix of positive and negative experiences.